AI / ML Leader · 12 Years Experience

Prashant Jha

I build enterprise AI products that move real metrics.

12+ YOE in core DS/ML/AI products. I have built and scaled several enterprise products that are Agent and LLM powered, Search Engines and Recommender systems with deep learning models, Risk and Predictive intelligence system, led AI governance strategy.

I also have proven expertise in hiring and scaling high performance teams that build AI-ML products grounded in data and focuses on metrics and evaluations which solve user problems.

Core data science
12 yrsCore data science
GenAI, Search & RecSys products
$BGenAI, Search & RecSys products
Granted — US-10438133-B2
US PatentGranted — US-10438133-B2

What I bring

Capabilities that drive impact

Enterprise AI Product Leadership

Building and scaling AI/ML products tied to business KPIs — strategy, platforms, roadmap, hiring and coaching.

Product StrategyPlatformsHiring

Agentic Products & Infrastructure

GenAI tooling with MLOps and CI/CD to ship real-time, production-grade agent systems.

AgentsLLMMCPKubernetes

Search & Recommender Systems

Large-scale search engines, personalization, and LLM-powered conversational interfaces.

Hybrid SearchRAGPersonalization

Data Science & Analytics

From data to models — training, evaluation, and experimentation that solves business problems.

Model TrainingEvaluationA/B Testing

Career snapshot

12 years, three chapters

Jun 2018 – Present

GARTNER

Data Scientist → Sr. Data Scientist → Director → Sr. Director (4 promotions)

Led the Gartner Digital Experience India data science team with Product and IT to build end-user AI products, overseeing 7 scrum teams of 40+ data scientists, data engineers and engineers. Built AskGartner, Gartner's GenAI advisor, with LangGraph agents, RAG over Gartner content and a metrics-driven evaluation framework, raising answerability to 95%. Managed Gartner.com Search, a $300M product: hybrid search, the SOLR → OpenSearch migration and personalized rankers drove a 10%+ QAR lift. Built Gartner's first conference recommender (90%+ attendance rate) and rolled out MLOps/LLMOps. Earlier, as a data scientist, built client-risk and retention products and grew the team from 3 to 17.

Mar 2017 – Jun 2018

AMERICAN EXPRESS

Developed scalable ML models for online credit card applications to increase customer acquisition. Led modeling and analytics for international credit card acquisition through digital platform.

Jun 2014 – Mar 2017

GEP Solutions

Developed patented Spend Data Classification tool using Big Data & AI, reducing delivery times by 80% with 30% accuracy uplift. Built proprietary search engine on Elasticsearch for 300Mn+ line items.

Want to work together?

Open to leadership roles, consulting, and interesting AI problems. Let's talk.